Q
Are you a trading company or a manufacturer?
We are a factory. We have specialized in micro DC motors and DC gear motors for more than 14 years.
Q
What is the payment term for a new customer?
We support secure online transaction options, which allow online payment with Master Card, Visa, etc. Customers can also pay via PayPal, T/T, and other standard methods.
Q
I cannot find a suitable motor on your website. Can you customize the motor for me?
Yes, we can customize a suitable motor based on our customers' specific application requirements.
Q
Do you have certificates for the motors?
Yes, we have CE, FCC, ISO, and other relevant certifications. If you have other specific certificate requirements, we can apply for them for you.
Q
How is your Quality Control managed?
We have professional quality inspection staff assigned to every production line process. Upon completion of the motor assembly, we utilize comprehensive quality testing equipment, including Hardness Testers, 2.5D Image Testers, Salt Spray Chambers, Life Testers, Temperature Test Machines, and Noise Testers.
Q
What is the standard lead time for samples and bulk orders?
Typically, custom samples take about 7 to 10 working days, while bulk mass production orders range from 20 to 30 days depending on the final order quantity and custom specifications.