1. Q: Are you a trading company or a manufacturer?
A: We are a factory. We specialize in micro DC motors and DC gear motors with over 14 years of professional industry experience.
2. Q: What is the payment term for a new customer?
A: We can establish an online Assurance Order for new customers, which supports secure online payment via Master Card, Visa, and more. Payments via PayPal and T/T are also fully supported.
3. Q: I cannot find a suitable motor on your website. Can you customize the motor for me?
A: Yes, we provide full custom design and manufacturing services to tailor motors to our customers' specific performance and dimensional requirements.
4. Q: Do you have certifications for your motors?
A: Yes, our motors hold key certifications including CE, FCC, ISO, and more. If you require other specific certificates, we can assist in the application process.
5. Q: How is your Quality Control managed?
A: We employ professional QC inspection personnel on every single production line process. Once production is complete, we conduct comprehensive testing utilizing professional machinery, including Hardness Testers, 2.5D Image Testers, Salt Spray Chambers, Life Testers, Temperature Test Chambers, and Noise Testers.
6. Q: What is your typical lead time for custom motor samples and mass production?
A: Generally, sample development takes 7-10 working days, and bulk production takes 20-25 working days, depending on the complexity of the custom specifications.