Q1: Are you a trading company or a manufacturer?
A: We are a factory specializing in micro DC motors and DC gear motors for more than 14 years.
Q2: What is the payment term for a new customer?
A: We can arrange an online Assurance Order, which allows payments via Master Card, Visa, etc. Customers can also choose to pay with PayPal or T/T.
Q3: If I cannot find a suitable motor on your website, can you customize one?
A: Yes, we provide full custom design options to match our customers' specifications and performance requirements.
Q4: Do you hold quality certifications for your motors?
A: Yes, our motors are certified with CE, FCC, ISO, etc. We can apply for other regional or industrial certifications if requested.
Q5: How do you handle quality control?
A: We place professional inspection staff on every production line stage. Finished motors undergo full inspections using advanced apparatuses including Hardness Testers, 2.5D Image Testers, Salt Spray Chambers, Life Testers, Temperature Test Machines, and Noise Testers.
Q6: What parameters should be provided to initiate a custom design?
A: You will need to provide standard parameters such as rated voltage, no-load and load speed, rated load torque, shaft configuration, and overall dimension limitations.